Will my personal information be kept private by the chemist? 

Your privacy will be maintained in the same way by a hospital pharmacy or by a chemist.

If you have concerns about your privacy, talk to the chemist and let them know your concerns.
You can always ask a chemist to speak in private.

In the unlikely event that your privacy is breached or compromised by staff employed by the chemist, you will need to raise the matter with the pharmacist. If the complaint and/or concerns are not resolved to your satisfaction, you can lodge a comlaint with one of the following agencies:

Health Care Complaints Commission

www.hccc.nsw.gov.au

Australian Health Practitioner Regulation Agency

www.ahpra.gov.au/notifications.aspx

The Privacy Commission

www.oaic.gov.au/privacy/privacy-complaints

Privacy Resources

pdfChanges to Section 100 co-payments in NSW454.79 KB

pdfNSW Health Privacy Leaflet for Patients118.53 KB

pdfPrivacy Poster893.8 KB